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Inbound Services Consultant

Are you passionate about helping businesses thrive in today’s dynamic market? Would you excel in providing exceptional service and financial solutions? Join our client as an Inbound Merchant Services Consultant and be at the forefront of empowering businesses Australia wide to have a seamless experience with their service offering and products including EFTPOS, transactional and online platforms.

This inbound phone role specialises in delivering positive solutions to complex enquiries, utilising a high-level technical aptitude and considerate nature to provide guidance and resolve problems merchants encounter in real time. This role will see you asking appropriate questions and relaying clear and simple answers guaranteeing positive follow through on all commitments. Comprehensive training is provided to ensure you are equipped to succeed.

Technical skills

  • Professional communicator with expert interpersonal skills
  • Technical literacy to manage multiple systems/programs simultaneously
  • Policy and procedure compliance
  • Endurance and resilient mindset

Attributes

  • Well organised + excellent time management
  • Proficient with structured environments
  • Responsible with growth orientation
  • Respectful nature
  • Collaborative + self assured

We are looking for impressive resilience and emotionally intelligent candidates who have tenacity to promptly implement sound judgement in their decision making. If you are a fast learner comfortable with high volume and fast paced service who wants to impress + excel across success measures, do not hesitate to APPLY now or call Lauren – 0429912713 – lauren.noonan@ipa.com.au for a confidential discussion. These positions in due course can impressively leverage your career, we encourage applications from multidisciplinary contexts. Immediate start favoured.

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