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Store Manager (Tire Industry)

About the job

Our client, an international supplier of tires to the transport, logistics and resources industries, is in the lookout for a Store Manager for their retail workshop in Kewdale.


The Role:

Reporting to the Retail Manager, this Store Manager will manage the retail workshop which provides in-house tyre, rim and wheel service to passenger vehicles, trucks and buses. You will lead a team of retail tyre fitters and will be responsible for ensuring the workshop operates in a way that always maximises the safety of staff and customers.


What They’re Looking For:

  • Ability to lead a small team in a fast paced workshop environment
  • Ability to think strategically and contribute to the broader business as part of the leadership team
  • Strong customer service orientation
  • Ability to lead an unskilled team to create a safe working environment
  • Sound written and verbal communication


Your Responsibilities:

Quoting

  • Respond to requests for quotations for tyres, wheels and fitting in a timely manner
  • Research market costs and selling prices, negotiation of purchase price with supplier and adopting FTI’s pricing guidelines to prepare a quote
  • Provide quotations verbally or in writing, as requested by the customer
Procurement
  • Determine tyre, rim and accessory availability for scheduled works
  • Procure tyres from existing stocks or by ordering from suppliers in a timely manner
Scheduling
  • Schedule the works in the retail bay to meet customer and FTI service expectations
  • Ability to manage ad hoc service requests while maintaining agreed timeframes for scheduled customer work
Workshop Management
  • In conjunction with the Retail Leading Hand, provide a complete assessment and fitting service including:
    • Tyre analysis
    • Fitting tyres to rims
    • Wheel balancing
    • Fitting wheels to vehicles
    • Wheel alignment
    • Puncture repairs
General housekeeping
  • Ensure all tools and machinery are operated as designed and appropriate care is taken when handling tools to ensure damage is minimized.
  • Ensuring the workshop and all work areas are clean, neat and tidy and free from safety hazards.
Safety
  • Lead the retail team to ensure the workshop operates in a way that maximises the safety of staff and customers
  • Lead the development of safety policies and procedures as they relate to the retail workshop
  • Continuously improve work practices to minimize the possibility of injury to staff and customers
Sales Invoicing
  • Ensure customers are invoiced for work completed in the retail workshop in an accurate and timely manner
  • Processing payments for cash sales

You need to have:

  • You have relevant experience in a similar role
  • Strong customer service orientation
  • You have a C and HR class Drivers Licence and a Forklift License
  • Motor Vehicle Repairers Certificate – Tyre Repairers Licence
  • Experience in using Microsoft 365 product suite (Excel, Outlook, SharePoint, Teams)


If this sounds like you’re the person we’re looking for and you are ready for a new challenge, please click apply or reach out to learn more about this opportunity.

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